Buying Guide

Jewellery Repairs

Fine jewellery by its nature can often be intricate and delicate in its construction. Accidents can happen, but fortunately many minor breakages can also be easily repaired.

Daily tips for jewellery care
Take care to protect your jewellery against contact with hard or abrasive surfaces, particularly with gemstones in their settings or with pearl rings.

Avoid exposing your jewellery to sudden changes in termperature or chemicals such as chlorine, perfume, bleach or lotions.

Read our guide to Jewellery Care for more information about how to care for your pearls, gemstones and jewellery.

Our guarantee
We take pride in everything we do and are committed to Our Standards of quality.

All our jewellery is sold with a 12 month guarantee, assuming normal conditions of use, against defects in materials or workmanship.

Repairing your jewellery
Many common jewellery breakages such as broken threading, clasps, lost earring fittings or pearls that have come loose from their setting can be easily replaced or repaired, usually within 5-10 days.

If you do find that your Winterson jewellery is in need of repair, please Contact Us and we would be pleased to help and give you an estimate of what work is required.