Shopping at Winterson
Shipping to BFPO Addresses
Orders to British Forces Post Office (BFPO) addresses in the UK and internationally are shipped free of charge by Royal Mail Special Delivery.
When proceeding through the website checkout, please enter your billing address of your payment card and enter the shipping address to your BFPO address as follows:
|Address Details||Information Required|
|First Name||Service Number, Rank and First Name|
|Address Line 1||Unit|
|Address Line 2||Operation Name (if applicable)|
|Postal Code||BFPO Number|
|Telephone||Please enter your phone number or the recipient's in case of a problem with delivery|
Changes to International Mail Clearance
Please note that with effect from 1 January 2021, parcels posted to/from BFPO customers located in EU/UK will require either a Royal Mail Customs Notification 22 (CN22) or Customs Notification 23 (CN23) and additionally certain Electronic Customs Data (ECD).
Refund of VAT to BFPO addresses in the UK
We are sorry, but we are unable to refund VAT on any orders being shipped to BFPO addresses within the UK.
Refund of VAT to BFPO addresses outside the UK
We are currently unable to remove VAT charged at checkout for any orders being shipped to BFPO addresses outside the UK, but can arrange to refund this to you.
Please contact our Customer Care team to request a VAT refund quoting your order number. Please note that pay any VAT/clearance charges (if applicable) may still need to be paid by you under local country arrangements.