Shopping at Winterson
Shipping to BFPO Addresses
Orders to British Forces Post Office (BFPO) addresses in the UK and internationally are shipped free of charge by Royal Mail Special Delivery.
When proceeding through the website checkout, please enter your billing address of your payment card and enter the shipping address to your BFPO address as follows:
|Address Details||Information Required|
|First Name||Service Number, Rank and First Name|
|Address Line 1||Unit|
|Address Line 2||Operation Name (if applicable)|
|Postal Code||BFPO Number|
|Telephone||Please enter your phone number or the recipient's in case of a problem with delivery|
Refund of VAT
We are currently unable to remove VAT charged at checkout for any orders being shipped to BFPO addresses outside the UK, but can arrange to refund this to you. Please see below for further details.
We are unable to refund VAT on any orders being shipped to BFPO addresses within the UK.
Refund of VAT to BFPO addresses within the EU
For orders to BFPO addresses within the European Union, UK VAT legislation, set out in paragraph 14.2 of HM Revenue and Customs Notice 725 dated December 2009, requires us to obtain a "certificate of entitlement" confirming that the items have been dispatched to and received by a qualifying body or person.
For orders to BFPO customers in Cyprus or Germany, UK VAT legislation requires us to obtain a certificate from the person placing the order uniquely identifying the supply for which relief is claimed, and claiming entitlement as follows: for British forces in Cyprus - under Article 14(1)(g) of EC Council Directive 77/388/EEC, or for a visiting force in Germany - under Article 15(10) of EC Council Directive 77/388/EEC.
Please send to us a copy of your order receipt, bearing the original signature of the head or acting head of the embassy, high commission, consulate, visiting force contingent or international organisation, with evidence of the qualifying status of the signatory or any other form of certificate specified by the host government.
To request a VAT refund, please send this certificate to our postal address below, quoting your order number, or contact our Customer Care team for further information.
160 Victoria Street
London SW1E 5LB
Refund of VAT to BFPO addresses outside the EU
For orders to BFPO addresses outside the European Union, please contact our Customer Care team to request a VAT refund quoting your order number.