Shopping at Winterson
Some of our delivery services may be affected by the ongoing situation regarding the coronavirus. We will do our best to ensure that all deliveries arrive with you safely and on time, but some disruption may occur during this period. Please do check our Coronavirus Update page or Contact Us for further information.
To the UK
All orders delivered to addresses within the United Kingdom, including the Channel Islands and the Isle of Man, are shipped for guaranteed Next Day Delivery by Royal Mail Special Delivery, including on Saturday. This service is free of charge for all UK orders.
To European Destinations
For delivery to all addresses within the European Union (but outside the United Kingdom, the Channel Islands and the Isle of Man) and additionally Albania, Andorra, Bosnia & Herzegovina, Belarus, Croatia, Gibraltar, Iceland, Liechtenstein, Macedonia, Monaco, Moldova, Norway, Russia, San Marino, Switzerland, Turkey, Ukraine and Vatican City State, a £20 delivery charge, inclusive of VAT, will be added to your order.
All orders to European destinations are delivered using the FedEx International Priority service and may typically take up to 1-2 working days for delivery, depending on the destination and local customs procedures.
To USA and Canada
For delivery to addresses within the United States of America and Canada, a £20 delivery charge will be added to your order. This does not include any VAT or Duty payable on import.
All orders to USA & Canada are delivered using the FedEx International Priority service and may typically take up to 2-3 working days for delivery, depending on the destination and local customs procedures.
To Other Destinations
For delivery to all other international addresses, a £30 delivery charge will be added to your order. This does not include any VAT or Duty payable on import.
All orders to other international destinations are delivered using the FedEx International Priority service and may typically take up to 3-5 working days for delivery, depending on the destination and local customs procedures.
Table of All Shipping Destinations
The table below summarises the main destinations that we ship to.
If you would like further information about these or another destination, please Contact Us.
|UK, the Channel Islands and the Isle of Man||Royal Mail||11am*||Next Day***||Free|
|Czech Republic||FedEx||10am**||1-2 days||£20|
|Hong Kong SAR||FedEx||10am**||3-5 days||£30|
|New Zealand||FedEx||10am**||3-5 days||£30|
|Saudi Arabia||FedEx||10am**||3-5 days||£30|
|Slovak Republic||FedEx||10am**||1-2 days||£20|
|South Africa||FedEx||10am**||3-5 days||£30|
|United Arab Emirates||FedEx||10am**||3-5 days||£30|
|Other European||FedEx||10am**||1-2 days||£20|
|Other International||FedEx||10am**||3-5 days||£30|
* Orders for delivery to the UK received before 11am on Monday to Friday will be shipped the same day. Orders received after 11am on Monday to Thursday will be shipped the next day. Orders received after 11am on Friday, or anytime on Saturday and Sunday, will be shipped the following Monday.
** Orders for international destinations received before 10am on Monday to Friday will be shipped the same day. Orders received after 10am on Monday to Thursday will be shipped the next day. Orders received after 10am on Friday, or Saturday and Sunday, will be shipped the following Monday.
*** For mainland UK addresses, your order will be delivered by 1pm the following working day after shipment. Orders to some non-mainland UK postcodes will be delivered by 5.30pm within 3 working days after shipment. Please see the table below for further information.
|By 5.30pm the next working day||AB30-56, IV21-28, IV40,IV52, IV54, KW1-14, PA28-38, PH15, 17-26, PH31-40, PH49-50, HS1, HS3-9, IV41-51, IV55-56, KA27-28, PA20 (0-9), PA41-49, PA60, PA77, KW15, KW16 (Stromness Town only), GY9 (Alderney), ZE1 (Lerwick), HS3|
|After two working days by 5.30pm||GY1 3(Herm), GY10 (Sark), HS2, PA61-75, PA78, ZE2-3|
|After three working days by 5.30pm||KW16-17, PH30, PH41-44|
|No Saturday guaranteed delivery||GY1 3 (Herm), GY9 (Alderney) GY10 (Sark)|