Shopping at Winterson
Contact Us
Easter Closing
Our office will be closed commencing 17th April for Easter. Please note that, for any orders received after 11am on 16th April, our next order shipment date will be on 29th April, for delivery to UK addresses on 30th April. We will unfortunately be unable to process any orders or returns during this time, but will be available by email to answer any queries. If you would like to order in the meantime until 28th April, please use the promotional code SPRING10 in the checkout to apply a 10% discount to your order.
Customer Services
Excellent customer service is very important to us, so please do not hesitate to contact us. We would be delighted to answer any questions you have about our pearls, jewellery or website.
Hours of Business
Our normal opening hours are 9.30am to 5.30pm (GMT) Monday - Friday. Our office is closed Saturday, Sunday and Public Holidays, but we will endeavour to answer your query as quickly as possible.
Telephone
If you would like to call us, or speak to one of the team, please call us on +44 (0) 207 183 2245.
Email
If you would like to contact us by email, please write to us at [email protected].
Postal Address
If you would like to contact us by mail, or to use our returns service, please use the postal address below:
Winterson Limited
10th Floor
Nova North
11 Bressenden Place
London SW1E 5BY
United Kingdom
Please note that unfortunately we are not able to accept visitors to this address or to show our jewellery here.
Press Enquiries
For any press enquiries, please contact [email protected]. Register on our mailing list to receive news from our press team here.
Careers
We do not currently have any open positions with our team. If you have a passionate interest in jewellery, design, sales or fashion, and would be interested in joining our team in future, please do get in touch with us at [email protected].
Trade Enquiries
Working with talented individuals and leading businesses is important to us, so if you are a jewellery designer, a trade supplier, retailer and would be interested in talking to us, we would be delighted to hear from you.